LESSONs POLICIES

 

UPDATED FOR 2023

 

GENERAL POLICIES

Calendar: 

The following dates are built-in days off but may be used for make-up lessons as needed.

  • Labor Day 

  • Halloween *lessons are optional and can be rescheduled as needed

  • Thanksgiving Week Break 

  • No Lesson in Dec *A recital will be planned around the first week of December

  • Memorial Day 

  • Fourth of July 

*All other holiday/vacation conflicts will be handled on a case-by-case basis

Safety: 

Please keep the lesson area and instrument(s) clean and safe for everyone. This includes clearing driveways and entryways of snow/ice/debris. If weather conditions are not safe, virtual lessons will be provided with ample notice from the studio manager.

Policy & Rate Updates: 

The policies and tuition rates are subject to change on an as-needed basis.

Photo Release: 

Lessons By Monzon Music LLC may use photos, videos, and audio recordings of the student(s) for online and print promotional materials. To opt out, please submit your request at monzonmusiclessons@gmail.com

Referrals: 

We are honored each time you refer us! When your referral signs up for their first month of lessons, you earn a $25 credit applied to the following month's invoice. Referrals do not apply to siblings or members of the same household.

TUITION AND PAYMENT POLICY

Flat Rate Tuition: 

The monthly tuition amount remains the same regardless of how many lessons are given in the month. Tuition is not adjusted for missed lessons. This set amount accounts for reasonable absences due to illness, vacations, periodic, excused absences, and/or studio holidays. Rescheduling is strongly encouraged when conflicts arise, however; make-up lessons are not guaranteed. Tuition reserves your time slot for the same day and time each week and includes weekly lessons, lesson planning, studio resources, and student participation in all workshops, programs, and performances affiliated with lessons by Monzon Music LLC. Current tuition rates for this policy term can be found on our website.

Payment: 

Invoices will be sent by the 25th of each month. Payments can be made via credit, debit or ACH withdrawal either manually by the responsible party, or set up on monthly autopay to be charged on the 1st of each month. Payments that are either declined or not made by the 5th of the month will incur a $30 fee. If tuition is still not received by the 7th of the month, lessons are suspended until payment is received in full. Serial late payments may result in the student(s) being dismissed from the studio. If you are paying through a school this will be fulfilled by your school on the agreed terms between Monzon Music LLC & your school.

If you are paying as you go, please pay 48 hours before the lesson fulfillment date. Once paid there are no refunds for any cancellations within 24hr from the time of the lesson.

Lesson Discontinuation: 

To discontinue, pause, or make any changes to lessons, a written notice must be sent via email to monzonmusiclessons@gmail.com by the 15th day of the final month of lessons. Failure to give proper notice will result in being charged for the coming month. Lesson day/time slots will not be held once lessons are paused or discontinued. If/when students begin lessons again, they will be charged the most current tuition rate. Credits or Refunds will not be issued for any reason.

COMMUNICATION POLICY

For all communication with staff & employees

  • You can communicate in the Band app or send a text message to your teacher

  • All updates about scheduling must be communicated to Josh or Amber

  • You can contact Josh or Amber about any questions you might have

    • Josh: Phone: 508-614-9818   -    Email: monzonmusiclesson@gmail.com

    • Ambers Email: monzonmusic.amber@gmail.com

LESSONS POLICY

For all lesson settings whether online or in-person.

  • We expect all students to attend every lesson on time and with all the necessary materials. 

  • We expect all students to show respect for his/herself, the students, the instruments, and all materials/equipment. 

  • We ask all students and parents to please have an open mind about different tools, techniques, and music genres presented by the studio and instructor.

  • Please respect the time and efforts of all parties involved in lessons - studio manager, instructors, parents, and students alike.

For private one-on-one lessons in person:

  • We expect all our teachers to fulfill lessons in one of the following settings,

    • In the living room (An open room without a door)

    • Outside (Front or Backyard)

    • In a room with the door open (The teacher must be visible from the doorway)

    • Park or public venue agreed upon with the parent attending the whole lesson.

For Asynchronous lessons:

  • Asynchronous lessons are provided through “Marco Polo” via a monthly subscription with access to one of our teachers. A teacher will respond to any questions within the week. For more info ask Joshua Monzon.

Rescheduling Make-Up Lessons

  • Any lessons eligible for a make-up must be requested 24 hours in advance. Otherwise, the lesson will be ineligible for a reschedule. 

  • A rescheduled lesson may be fulfilled by a different teacher with your desired availability. 

  • A rescheduled lesson may be fulfilled online in either one of the following options.

    • 25-minute Live online lesson through Forte, Google Meet, or Zoom.

    • 15-minute prerecorded lesson uploaded to practice space.

      • This will require you to upload a recorded practice session on “Practice Space.”

  • Rescheduled lessons are not guaranteed.

  • Please call, text, or send an email to Josh or Amber ASAP.

MATERIALS/EQUIPMENT POLICY

For all material needs online or in-person

  • Please purchase and/or provide all necessary materials required for lessons such as books, instruments, folders, writing utensils, etc. in a timely manner.

 
 
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